Refund Policy
Last updated: September 6, 2026
At Highlit, we’re confident you’ll love our platform. We offer a 30-day money-back guarantee.
1. Our Guarantee
If you’re not satisfied with your Highlit subscription for any reason within 30 days of your purchase, we’ll give you a full refund—no questions asked.
We don’t require explanations or justifications. If you’re within the 30-day window, your refund will be approved.
2. How to Request a Refund
To request a refund, simply email us at support@highlit.io with the subject line "Refund Request" and include:
- •Your account name or email
- •The date and amount of the charge
- •(Optional) A brief note about why you’re requesting the refund
3. Processing Your Refund
Once your refund is approved, it is processed through Paddle (our payment provider). It typically takes 5–10 business days for the amount to appear back on your original payment method. Some banks may take longer.
4. Important Details
- •Refunds apply to all Highlit subscription tiers.
- •The refund is returned to your original payment method.
- •This guarantee applies to the first 30 days from your purchase date.
- •You may lose access to your Highlit account and data after a refund is issued.
- •This policy does not affect your statutory rights under applicable consumer protection laws.
5. Still Have Questions?
Contact our support team at admin@highlit.io — we’re here to help!