Refund Policy

Last updated: September 6, 2026

At Highlit, we’re confident you’ll love our platform. We offer a 30-day money-back guarantee.

1. Our Guarantee

If you’re not satisfied with your Highlit subscription for any reason within 30 days of your purchase, we’ll give you a full refund—no questions asked.

We don’t require explanations or justifications. If you’re within the 30-day window, your refund will be approved.

2. How to Request a Refund

To request a refund, simply email us at support@highlit.io with the subject line "Refund Request" and include:

  • Your account name or email
  • The date and amount of the charge
  • (Optional) A brief note about why you’re requesting the refund

3. Processing Your Refund

Once your refund is approved, it is processed through Paddle (our payment provider). It typically takes 5–10 business days for the amount to appear back on your original payment method. Some banks may take longer.

4. Important Details

  • Refunds apply to all Highlit subscription tiers.
  • The refund is returned to your original payment method.
  • This guarantee applies to the first 30 days from your purchase date.
  • You may lose access to your Highlit account and data after a refund is issued.
  • This policy does not affect your statutory rights under applicable consumer protection laws.

5. Still Have Questions?

Contact our support team at admin@highlit.io — we’re here to help!